Terms

Returns & Shipping

I hope you will be delighted with your purchase. If, for any reason, you are not delighted with your purchase you may return all or part of your order for a refund or replacement. The following guidelines will apply:

• You have 14 days after receiving your order to let me know if you would like a refund or replacement
• You then have another 14 days to return the order to me.The postage for this will be paid by you unless your order is incorrect or faulty
• I will refund all the original costs (including p+p), providing the item is received in the condition in which it was sent. If the item was damaged in shipping to you I will refund you and claim from the delivery service 
• If you like, you may Contact me from this website or download, complete, and mail this Returns form

Postage charges are based on approximate weight.

I usually post the day after an order is made. UK orders should take 1-2 days to arrive. EU orders should take up to 5 days.

If you have any questions please do not hesitate to contact me.

Nitty gritty on weights and measures

Many years ago it became common to refer to the standard jar of frit as a 4oz jar. It's not an accurate measurement since each frit colour weighs differently depending on the metal oxides it contains. For instance, blue blends tend to be lighter than pink blends due to the metals used to create their colour.

Having a rough idea of weight is helpful for calculating shipping, but to set the record straight, Val Cox Frit is sold by volume, not by weight. 

Each bag of frit holds one level tablespoon. The average weight is less than one ounce, or about 25 grams, but again, this is only an average.

COE Compatibility

All of Val Cox Frit is made with premium furnace glass (96coe). The metal oxides that give furnace glass its intense colour also make it more elastic. This means that Val Cox frit is compatible with Moretti/Effetre/Vetrofond (104COE) and Bullseye (90COE) as long as you use it in moderation. A conservative rule of thumb is 5% of the weight of the bead. Fortunately, since furnace glass colours tend to be intense, a small amount not only works best, it looks best.

The Colour Orange

The yellow and orange colours do not contain lead, which normally makes furnace glass more adaptive in coe. If you are working with Moretti (104coe) or Bullseye (90coe), work this colour on the surface, instead of encasing, to avoid cracking issues.

Orange will become black where it comes in contact with silver foil.